Virtual Events for the Customer Service and Call Centers Industry

Your operation starts with the right people - those who can communicate effectively, build rapport with customers, and turn issues into opportunities. Whether you're managing inbound or outbound operations, recruiting the best talent for your call center is critical. The traditional hiring process - setting up in-person job fairs and scheduling multiple interviews- can slow you down when efficiency is essential.

With EventMatch, you can manage high-volume hiring events for customer service professionals and find candidates ready to engage with customers and grow your business. Our virtual event platform gives you the tools to have conversations with the right candidates efficiently, without the need for physical venues or complex logistics.

Here's how we do it.

EventMatch provides an engaging platform that allows hiring organizations and job seekers to interact virtually in a customized and productive hiring process. Employers and candidates can attend using their phone or computer and connect by chat in a simple and efficient process.

Advantages of our platform include:

Extensive customization for cohesive branding
Intuitive event setup and execution
Precise audience targeting
Robust event promotion
Reporting capabilities to measure ROI
Tools to organize your talent pipeline
Unrivaled customer service and support

Make EventMatch Your Solution.

High Turnover Rates & Constant Hiring Needs
- The Problem: Call centers experience high turnover. This makes it difficult to keep positions filled and maintain service levels without ongoing recruitment efforts.
- The Solution: With EventMatch, you can host recurring virtual hiring events to maintain a steady pipeline of candidates. Target job seekers with specific qualifications, such as customer service experience or multilingual abilities, and reduce time-to-hire by managing multiple candidates in real-time.
Need for Speed in Screening & Hiring
- The Problem: Filling positions quickly is crucial to keep service levels high, especially when scaling during peak seasons or expanding operations. Traditional hiring processes often create bottlenecks due to scheduling conflicts.
- The Solution: EventMatch's instant chat, live video capabilities, and built-in scheduling tools let you screen and speak to candidates on the spot. With fewer logistical hurdles, your recruitment team can fill roles faster and avoid service disruptions.
Branding & Candidate Engagement Challenges
- The Problem: Creating a strong employer brand is essential in a competitive labor market. However, many call centers struggle to differentiate themselves during large hiring events or job fairs.
- The Solution: EventMatch offers fully customizable event pages and booths, allowing you to showcase your brand's values, culture, and perks. Upload logos, videos, and job descriptions to make your company stand out. Use Q&A sessions or live panels to engage candidates and show what makes your organization unique.
Remote Work Requirements & Candidate Flexibility
- The Problem: As remote and hybrid work models become the norm, many call centers are shifting to virtual operations. Recruiting for remote roles introduces new challenges, including attracting candidates who can work independently and manage tech requirements.
- The Solution: With virtual hiring events, candidates can join from anywhere, providing greater flexibility for both applicants and recruiters. Use online assessments and live troubleshooting sessions to test candidates' ability to work in remote environments and ensure they meet your requirements.

Target the right talent

EventMatch provides an engaging, productive, and efficient way for hiring managers to connect with job seekers interested in the call center industry. Our intuitive virtual event platform ensures that both recruiters and candidates can participate easily, whether from a desktop or mobile device.

Our platform helps you connect with high-quality candidates ready to excel in your call center operations.

Whether you're scaling up for seasonal demand or looking for specialized roles, EventMatch has the tools to make every hiring event a success.

Let EventMatch help you build a stronger, more agile workforce. Explore our platform today by contacting us to schedule a demo and see how virtual events can elevate your recruitment strategy.